Consultation Fee: A non-refundable $1500 event consultation fee will be required if a concept meeting (site visit and rendering or digital mock-up) is required to generate an estimate for services. The amount will be applied to the total amount of services/rentals on the actual invoice upon contract signing. Travel fees will apply for events outside of Greensboro, NC.
Service Minimum: Our service/rental minimum is $3500 per event.
Deposits: 25% - 50% non-refundable deposit and signed contract or *Official Purchase Order will be required to reserve services, rentals and/or products. The deposit payment reserves service/rentals/products. Service/Rentals/Products are not confirmed until the balance payment is received, unless a purchase orders is in place.
Installment payments will be required for Planning, Production and/or Design Services. Monthly installment amounts to be described in invoice and/or contract.
Balance Payments: The final balance is due one month prior to event date, unless otherwise noted in the contract or purchase order.
Additional Services after Contract: Any items or services added to the invoice after contract signing will be governed under the same contract, and the full balance will be due as agreed upon (unless otherwise noted).
*Official Purchase Order Numbers will be accepted from approved educational institutions, government agencies and corporations only. The deposit noted above will be billed against the purchase order upon receipt.
Sharpe Pursuits, Inc. is fully insured for services provided under the invoice ONLY. A Certificate of Insurance (COI) is available upon request. We recommend that all customers purchase a separate event insurance to cover the event and its attendees.
Cash, credit card, bank transfer, cashier’s check, business checks and/or personal checks are accepted.
Payments made less than 10 days prior to event date must be made via cash or cashier’s check (no personal checks, credit card payments and money orders).
In the event of cancellation by client, the deposit and all payments for services/rentals/products already rendered are non-refundable. This includes equipment rentals secured via third party subcontractors and event related purchases completed prior to date of cancellation. Event Planning, Production and Event Design Installments payments are billed as vendor contracts are secured and/or services are incurred. Refunds are not available for planning, production and design deposits or installment payments.
The following refund options are available on unused/secured services or products:
- Cancellation 60 calendar days or more before event: 50% refund
- Cancellation 31 - 59 calendar days before event: 25% refund
- Cancellation less than 31 days or less prior to event date: Non-refundable
Cancelled Events secured via purchase order number will be billed according to the following schedule:
- Cancellation 60 calendar days or more before event: Invoiced at 25%
- Cancellation 31 - 59 calendar days before event: Invoiced at 50%
- Cancellation less than 31 days prior to event date: Invoiced at 100%
Sharpe Pursuits, Inc. reserves the right not to conduct meetings, prepare for services, travel, provide services or operate equipment in inclement weather, against government regulated public health crisis and pandemic response, in unsafe environments, and when the event or services are directly affected by social unrest in and around the Sharpe Pursuits, Inc. office and/or event location.
If a safe work environment is unobtainable, the services may be cancelled or postponed depending on when the related interruption takes place:
i. Cancellation without refund – if disturbance takes place after event preparations have begun (rentals and perishable products have been contracted, purchased, delivered, or shipped, staff or performer arrival, etc.), load-in has begun, and/or the event is in progress.
ii. Postponement with transfer of services not yet rendered - according to the postponement policies listed in section VII - item C, of this contract.
Sharpe Pursuits, Inc. defines inclement weather as heavy rain, ice, snow, flood, earthquake, hurricane, tornado, excessive heat or cold, high winds or any other form of weather that prohibits travel or endangers the well being of the employees, sub-contractors and/or equipment of Sharpe Pursuits, Inc. If meteorologist announce inclement as a possibility, client is required to provide adequate covering of equipment during load-in, event and load out. Adequate covering is based on the event location, and service. This will be communicated by Sharpe Pursuits, Inc. during the planning period. If adequate covering (per Sharpe Pursuits, Inc. request) is not available or the severity of the weather deems it unsafe to operate, the services may be postponed according to the policies listed in section VII of this contract.
Pandemic and Public Health Crisis:
Sharpe Pursuits, Inc. defines pandemic as a virus that emerges to infect people and can spread between people sustainably (person-to-person transmission), and there is little to no pre-existing immunity or vaccination against the new virus. During a pandemic and/or any form of public health crisis that prohibits travel or endangers the well-being of the employees, sub-contractors of Sharpe Pursuits, Inc., all services, and rentals taking place during that period will be subject to CDC, government (local, county, state, federal) restrictions and guidelines, including all state and national executive orders. Sharpe Pursuits, Inc. also reserves the right to require client to adhere to all CDC and government issued safety recommendations or mandates during pre-event planning, meetings, set-up, event and load out. In the event the client does not comply, services or rentals may be cancelled or postponed to a later date, in which we deem the situation as safe for our employees and subcontractors to work.
Sharpe Pursuits, Inc. defines social unrest as the general dissatisfaction of a group, organization or community being displayed in an unconventional, uncontrolled, unlawful, and sometimes dangerous and violent way, that prohibits travel or endangers the safety and well-being of the employees, sub-contractors of Sharpe Pursuits, Inc. All services and rentals taking place during the period of unrest will be subject to safety restrictions put in place by law enforcement, event facility or government (city, county state or federal). This includes curfews, lock down procedures, venue, or street closures, etc. Sharpe Pursuits, Inc. also reserves the right to require client to adhere to all such enforcement during pre-event planning, meetings, set-up, event and load out. In the event the client does not comply, Sharpe Pursuits, Inc. reserves the right to temporarily halt services until law enforcement, the venue and/or government deems the situation as ‘safe’ for our employees and subcontractors to work. If safety cannot be restored within reasonable time frame of the event, services will be cancelled with out refund.
Safe Work Environment:
Sharpe Pursuits, Inc. defines a safe work environment as a place where employees can work safely, without risk to their physical and psychological health and welfare.
The success of the event preparation process is guided by the clients ability to respond to all communications (emails, phone calls, and written documents) and progress through the planning process in a timely manner (making decisions, paying vendor deposits/balances on time, and moving forward relative to the planning checklist provided by Sharpe Pursuits, Inc.).
Changes in contact information (email address, home address, mobile telephone number, and/or home telephone number), schedule of availability (work schedule, vacations, family emergencies, etc.), and/or pre-determined event budget*(increased budget or lack of funds) must be communicated to Sharpe Pursuits, Inc. within 3 days of change.
Sharpe Pursuits, Inc. will make at least 3 documented attempts to resolve any issues regarding communication, progress, and budget. If client fails to comply with the stipulations set forth in this contract, Sharpe Pursuits, Inc. reserves the right to discontinue services. As a result, client will forfeit all deposits and installments made prior to cancellation of services. Cancellation of services will be confirmed by Sharpe Pursuits, Inc. in writing.
Sharpe Pursuits, Inc. and all associated staff members and vendors will attempt to rectify any disputes regarding the planning and services process in a peaceful, civil and respectful manner. At no time will verbal threats, profanity, physical altercations, throwing objects, or character assault be considered acceptable.
In the event a situation takes place, in which a staff member or vendors feels physically/verbally threatened or unsafe performing the contracted services, Sharpe Pursuits Inc. reserves the right to discontinue services until the situation has been resolved. If the situation continues, Sharpe Pursuits, Inc. reserves the right to permanently discontinue services, without refund.
Please note: Excessive and in appropriate verbal assault, profanity and/or any physical harm (at the fault of the client), will result in an immediate termination of services, without refund.
All items listed on estimates, invoices, contracts are considered a services and/or rental, unless otherwise indicated in writing by Sharpe Pursuits, Inc.
All amounts listed in proposed budgets (via planning, production or design services) are estimates, and do not represent the actual cost of services unless noted in a valid estimate, invoice or contract. This proposed budget is designed to be a guide during the planning process, and serves as a recommendation from Sharpe Pursuits, Inc. on how to best utilize the clients budget. All venue/vendor services will be reviewed with the client prior to entering in to a binding contract. An updated budget will be provided to the client to show progress of services. Payments for other vendor services (outside of Sharpe Pursuits, Inc.) are the responsibility of the client, unless otherwise noted in writing by Sharpe Pursuits, Inc.
Proposed Décor options and set-up fees are based on venue selection, client preferences/budget. All decor options do not work for all venues. Options to be provided via estimate/invoice process. Labor requirements may vary based on the needs of the event design, and are directly related to event location, products and/or services being provided.
Additional fees may be assessed for set-up/clean up involving:
- Venues that do not provide assistance with table set-up (table, linen and/or dinnerware placement)
- Extensive rentals (chairs, pipe and drape, chair covers & sashes, staging, etc.)
- Venues that do not provide reasonable time to set-up space based on customers desired décor plan.
- Late Night/Early morning load in/out (before 8:00am, after 11:00pm)
Note: Set-up may be referred to on estimates, invoices and contracts as load in, load out, set-up, breakdown, clean up, etc.
This privacy notice discloses the privacy practices for (www.sp3.us, www.sp3eventcompany.com, www.sp3weddings.com, www.elopegreensboro.com, www.youraltarego.com, and all other websites and domains registered to Sharpe Pursuits, Inc.).
This privacy notice applies solely to information collected by this web site. It will notify you of the following:
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
CUSTOMER ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.